Biblioteca Digital de VanguardiaAt several points in the network: territorial division of Contact Center Operations in Brazil
The present article intents to analyze the appropriation of Brazilian uneven geographical development by Contact Center’s companies. The constitution of the Brazilian telemarketing resulted from outsourcing of services, as a strategy to decrease labor costs. The privatization of the telecommunicatio...
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| Formato: | info:eu-repo/semantics/article |
| Lenguaje: | Portugués |
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Programa de Pós-Graduação de Geografia Humana e Programa de Pós-Graduação de Geografia Física
2014
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| Acceso en línea: | https://www.revistas.usp.br/geousp/article/view/83537 http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/40352 |