At several points in the network: territorial division of Contact Center Operations in Brazil

The present article intents to analyze the appropriation of Brazilian uneven geographical development by Contact Center’s companies. The constitution of the Brazilian telemarketing resulted from outsourcing of services, as a strategy to decrease labor costs. The privatization of the telecommunicatio...

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Detalles Bibliográficos
Autor principal:	Almeida, Marina Castro
Formato:	info:eu-repo/semantics/article
Lenguaje:	Portugués
Publicado:	Programa de Pós-Graduação de Geografia Humana e Programa de Pós-Graduação de Geografia Física 2014
Materias:	empresas de Contact Center divisão territorial do trabalho uso corporativo do território desenvolvimento geográfico desigual ajuste espacial. Contact Center companies. Territorial division of labor. Corporate use of territory. Uneven geographical development. Spatial-fix.
Acceso en línea:	https://www.revistas.usp.br/geousp/article/view/83537 http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/40352

Internet

https://www.revistas.usp.br/geousp/article/view/83537
http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/40352

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At several points in the network: territorial division of Contact Center Operations in Brazil

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At several points in the network: territorial division of Contact Center Operations in Brazil

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