Biblioteca Digital de VanguardiaApproach to Individual Learning Curves: Call Center Colombia
This article shows the results of the calculation of the individual learning curves for the workers of a call center in Colombia, in charge of offering mobile phone services. The analysis is made based on the experience and knowledge acquired for the development of their commercial activity and thei...
| Autores principales: | , |
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| Formato: | Revistas |
| Lenguaje: | Español |
| Publicado: |
EFIM Ediciones
2020
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| Acceso en línea: | http://www.revistaanfibios.org/ojs/index.php/afb/article/view/69 |