Digital Marketing as a digitalization opportunity for SMEs in Colombia in the time of Covid – 19 por Hoyos-Estrada, Sherly, Sastoque-Gómez, Judith Daniela

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Approach to Individual Learning Curves: Call Center Colombia por Maza-Ávila, Francisco, Romero-Severiche, Ana Karina

“…The empirical results obtained show that, as sales experience increases, the time spent on calls decreases.…”
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Integration of Big Data in Port Logistics as a potentiator of competitiveness and productivity por Viloria-Vilarete, Eliecer E.

“…The purpose of this article was to analyze the Integration of Big Data in Port Logistics, from the topic of its ability to enhance the competitiveness and productivity of maritime ports.Method: A systematic review of information was carried out in reference databases for the search of scientific, review, and reflection articles, as well as books and degree works or thesis that dealt with the subject in the period of time between 2012 and 2022.. Results: As results, 28 documentary sources were obtained that provided relevant analyzes and considerations on the logistics task, specifically on port logistics, as well as on 4.0 technology and on Big Data. …”
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Emotional Intelligence: tool for Managerial Transformation por Cardona-Arbeláez, Diego, Ramírez-Molinares, Carlos, Manotas-Haydar, María C.

“…As a result, the historical evolution of managerial skills and emotional intelligence has been influenced by several important theories and approaches over time. It is concluded that these two areas of study have undergone significant changes as the role of emotions in the business environment has been better understood and the importance of effective leadership skills has been recognized.…”
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From Offshore to relocation advantages for logistic improvement in port and for logistic companies por Boyano-Fram, Teóflo Omar

“…It was found that the relocation of companies becomes a competitive logistic position and by using offshore platforms they improve mobility in time, a very important aspect for companies, users and operators or social actors of the logistic maneuver.…”
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Materials Procurement Management in the Construction Sector (the Challenge of Project Managers) por Moreno-Ramírez, Brenda D. C.

“…Nowadays, an adequate project management starts from a good procurement management which is necessary for the achievement of the project goals, and even for the development of the processes in the organizations, starting from a chain of requirements that must be carried out to ensure the achievement of the expected results in terms of cost, time and quality. Objective: to investigate in depth and make known the development of a good procurement management specifically applied in a company of the construction projects sector according to the guidelines of different authors who applied this concept in different sectors. …”
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The Role of Management Skills and Innovation as Disruptive tools to face Organizational Challenges por Botero-Gómez, Juan P.

“…In this last decade, the importance of innovating beyond being creative has been observed; generally, there is no culture that invites work teams to innovate, to propose, to give added value to what is being done, and this is one of the most important factors at this time in the world where the only constant is change. …”
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Evolución de la Gerencia de Proyectos de Construcción en la Aplicación del estándar PMI y las Metodologías Agiles por Morelos-Gómez, José, Andrade-Quintero, Enith, Ruiz-García, Gimena

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The market behavior as a route of change in the mechanical workshops of Tijuana Baja California por Valladares-Icedo, Omar, Izquierdo-De Dios, Román

“…This document began with empirical research, based on fndings in the literature and observation, analyzing changes in behavior, in men and women at the time of acquiring a service, especially the mechanical workshop, in the city of Tijuana Baja California. …”
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La relación entre la Innovación y Sostenibilidad en las Organizaciones: hacia el balance ideal entre la evolución y la preservación por Rodelo-Calvo, Luis A.

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Factors Determining the Design of Differentiating Services in Companies in the Industrial Supplies Sector: the GRAINGER Case por Vergara-Streinesberger, Francisco, Aycardi-Vitola, Yarelis, Mendoza-Merchán, Katlhin

“…Nowadays companies facing the market must design strategies in a continuous and constant way where it allows them to be more attractive to customers, which is why this project aimed analyze customers’ needs in a frst basis, upon several tools, in which a compilation of the basic needs, requirements and expectations of customers was carried out, and in this way allowed to identify through these variables, which are the factors that determine a differentiating service design for industrial supplies sector companies. As time passes, the markets and customers are and will be increasingly demanding, which is why organizations must strive not only to provide service but to make a difference against their competitors through a key point and strategic which is to know frsthand the voice of the customer which can be done through surveys and / or interviews with simple questions, all focused on what are their expectations that they as potential clients expect and want. …”
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Design of an Ecological Route as a Pedagogical Strategy to Promote the Knowledge of the Mangrove Ecosystem in the Naval School of Cadets “Almirante Padilla” por Mendoza-Pérez, Cristhian, Vitola-Quintero, Marena, Rojas-Sáenz, Valeria, Valencia-Rosas, Danna

“…Taking into account the above, the objective of the research is focused on the construction of a pedagogical tool (ecological path) aimed at making known “in situ” all the benefts that the ecosystem of mangrove brings to the environment and society in general, provided for its conservation and sustainable use over time.…”
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Getting to know the deep web: an initial approach to minimizing IT risks in academic environments por Vitola-Quintero, Marena, Mendoza-Pérez, Cristhian, Rosero-Castro, Angie, Romero-Duarte, Jenny

“…The most important characteristics of the object of study with respect to its appearance and behavior over time were addressed.…”
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Comparative analysis of the logistics and sustainability of the ports of Callao and Cartagena de Indias por Boyano-Fram, Teófilo O.

“…In times of crisis the supply cannot be stopped for food security and business sustainability, the covid and future pandemics will have an impact on the world, but trade relations continue and so does the supply, this article was done by collecting data and references that exist between the two ports in South America and are The Port of Callao in Peru and the Port of Cartagena de Indias in Colombia, we interviewed experts on the subject, reviewing specialized journals and reports that are issued by the entities in charge, was also taken into account: the sustainability of the Ports, its port movement and the port logistics, the intention is to observe its relation that is given between the growth of the Port and the city, in it is concluded that both ports contribute to the economy of the Continent and that they present asymmetries by their georeferentiation and vocation with their economic and social surroundings.…”
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The role of the manager and foresight in crisis scenarios por Lora-Guzmán, Harold S., Prieto-Flórez, Javier

“…What is expressed in these documents is part of a research work that has been carried out by the authors in cooperation with the Chamber of Commerce of Cartagena de Indias and the government of Bolívar; In which it is intended to demonstrate the importance of studying future scenarios that contribute to making better decisions in the exercise of decision-making and management in SMEs; highlights the importance of this methodology and the use of contingent strategic alternatives to define institutional policies in times of crisis that contribute to the economic and social development of the region.…”
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Positioning Strategies: A Review of the Role of Commercial Teams por Prieto-Flórez, Javier

“…The current competitive landscape in organizations, characterized by highly demanding consumers with respect to products and services that meet their needs, has generated challenges and challenges increasingly changing and dynamic, leading organizations to strengthen their commercial teams, adapting to these new demands, however, in many cases these organizations do not have a broad overview of the strategies that allow them to meet the changing needs of their consumers in a timely manner. It is for this reason that a systematic review of the literature is proposed to elucidate some strategies that influence the positioning of organizations. …”
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Análisis de los efectos Tributarios de la Facturación Electrónica en Colombia desde la expedición del Decreto 2224 de 2015 por Guerrero-Colina, Miguel

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El Operador Económico Autorizado (OEA): la apuesta de la Organización Mundial de Aduana a la Seguridad de la Cadena de Suministros y el Comercio Internacional por Morelos, José, Cardona, Diego, Hernández, Henry

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