TAYLORISMO CIBERNÉTICO E LESÕES POR ESFORÇOS REPETITIVOS EM OPERADORES DE TELEMARKETING EM SALVADOR-BAHIA por Pena Gilvane Lopes, Paulo, Cardim, Adryanna, N. Araújo, Maria da Purificação

“…CYBER TAYLORISM AND REPETITIVE STRAIN INJURY IN TELEMARKETING OPERATORS IN SALVADOR, BAHIA Paulo Gilvane Lopes Pena This paper aims to understand the disease process by repetitive strain injury (RSI) on telemarketers and its relationships with the management strategies associated with new technologies. …”
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