Divergences of assessments of the quality of educational services
The modern concept of a consumer society is characterized by many factors that determine the ratio of the consumer and the service provider. Educational services are consumed personally by the learner, society, and the state. Accordingly, the quality rating should be consolidated from all customer r...
Autores principales: | , , , , |
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Formato: | info:eu-repo/semantics/article |
Lenguaje: | Inglés |
Publicado: |
Universidade Estadual Paulista, Faculdade de Ciências e Letras de Araraquara
2021
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Materias: | |
Acceso en línea: | https://periodicos.fclar.unesp.br/rpge/article/view/16165 http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/66383 |