The relation between the perception of organizational support and communication skills of sports service business employees

The aim of this study is to evaluate the relationship between the perception of organizational support and communication skills of sports service business employees. The study group of the research consists of volunteer individuals working (n = 274) working in private sports enterprises (manager, co...

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Detalles Bibliográficos
Autores principales: Pekel, Aydın, Atasoy, Taner
Formato: info:eu-repo/semantics/article
Lenguaje:Inglés
Portugués
Publicado: Universidade Estadual Paulista, Faculdade de Ciências e Letras de Araraquara 2021
Materias:
Acceso en línea:https://periodicos.fclar.unesp.br/rpge/article/view/15495
http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/66230
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author Pekel, Aydın
Atasoy, Taner
author_facet Pekel, Aydın
Atasoy, Taner
author_sort Pekel, Aydın
collection Repositorio
description The aim of this study is to evaluate the relationship between the perception of organizational support and communication skills of sports service business employees. The study group of the research consists of volunteer individuals working (n = 274) working in private sports enterprises (manager, coordinator, trainer / trainer) in Istanbul Province. The data were collected online by using the questionnaire technique. Organizational support scale and communication skill scale, perceived as data collection tools, were used. Correlation and regression analysis were used as statistical process. As a result, it is seen that the employees of the sports service business have moderate executive support and also show a good communication skills. While there was a weak, medium, and high positive relationship between the perception of organizational support and communication skills, it was determined that perceived organizational support was a predictor of communication skill.
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spelling clacso-CLACSO662302022-03-18T19:31:05Z The relation between the perception of organizational support and communication skills of sports service business employees La relación entre la percepción del apoyo organizativo y las habilidades de comunicación de los empleados de empleados de servicios deportivos A relação entre a percepção de apoio organizacional e as habilidades de comunicação de funcionários da empresa de serviços esportivos Pekel, Aydın Atasoy, Taner Sports Service business Communication skills Deportes Negocio de servicios Habilidades de comunicación Esportes Serviços Habilidades de comunicação The aim of this study is to evaluate the relationship between the perception of organizational support and communication skills of sports service business employees. The study group of the research consists of volunteer individuals working (n = 274) working in private sports enterprises (manager, coordinator, trainer / trainer) in Istanbul Province. The data were collected online by using the questionnaire technique. Organizational support scale and communication skill scale, perceived as data collection tools, were used. Correlation and regression analysis were used as statistical process. As a result, it is seen that the employees of the sports service business have moderate executive support and also show a good communication skills. While there was a weak, medium, and high positive relationship between the perception of organizational support and communication skills, it was determined that perceived organizational support was a predictor of communication skill. El objetivo de este estudio es evaluar la relación entre la percepción de apoyo organizacional y las habilidades comunicativas de los empleados de empresas de servicios deportivos. El grupo de estudio de la investigación; Consiste en personas voluntarias que trabajan (n = 274) que trabajan en empresas deportivas privadas (director, coordinador, formador / formador) en la provincia de Estambul. Los datos se recopilaron en línea mediante la técnica del cuestionario. Se utilizaron la escala de apoyo organizacional y la escala de habilidades comunicativas, percibidas como herramientas de recolección de datos. Se utilizaron análisis de correlación y regresión como proceso estadístico. Como resultado, se ve que los empleados del negocio de servicios deportivos tienen un apoyo ejecutivo moderado y también muestran una buena capacidad de comunicación. Si bien hubo una relación positiva débil, media y alta entre la percepción de apoyo organizacional y las habilidades comunicativas, se determinó que el apoyo organizacional percibido fue un predictor de la habilidad comunicativa. O objetivo deste estudo é avaliar a relação entre a percepção do apoio organizacional e as habilidades de comunicação dos funcionários de empresas de serviços esportivos. O grupo de estudo da pesquisa consiste em indivíduos voluntários trabalhando (n = 274) em empresas esportivas privadas (gerente, coordenador, treinador / treinador) na província de Istambul. Os dados foram coletados via internet, utilizando a técnica do questionário. Foram utilizadas a escala de apoio organizacional e a escala de habilidade de comunicação, vistas como ferramentas de coleta de dados. A correlação e a análise de regressão foram utilizadas como processo estatístico. Como resultado, constata-se que os funcionários da empresa de serviços esportivos têm um apoio executivo moderado e demonstram uma boa capacidade de comunicação. Embora houvesse uma relação fraca, média e alta positiva entre a percepção do apoio organizacional e as habilidades de comunicação, foi determinado que a percepção do apoio organizacional era um preditor da habilidade de comunicação. 2021-08-01 2022-03-18T19:31:05Z 2022-03-18T19:31:05Z info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion https://periodicos.fclar.unesp.br/rpge/article/view/15495 10.22633/rpge.v25i2.15495 http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/66230 eng por https://periodicos.fclar.unesp.br/rpge/article/view/15495/11345 https://periodicos.fclar.unesp.br/rpge/article/view/15495/11747 https://periodicos.fclar.unesp.br/rpge/article/view/15495/11748 Copyright (c) 2021 Revista on line de Política e Gestão Educacional https://creativecommons.org/licenses/by-nc-sa/4.0 application/pdf application/pdf text/html Universidade Estadual Paulista, Faculdade de Ciências e Letras de Araraquara Revista on line de Política e Gestão Educacional; v. 25, n. 2, maio/ago. (2021) ; 1392-1402 1519-9029 10.22633/rpge.v25i2
spellingShingle Sports
Service business
Communication skills
Deportes
Negocio de servicios
Habilidades de comunicación
Esportes
Serviços
Habilidades de comunicação
Pekel, Aydın
Atasoy, Taner
The relation between the perception of organizational support and communication skills of sports service business employees
title The relation between the perception of organizational support and communication skills of sports service business employees
title_full The relation between the perception of organizational support and communication skills of sports service business employees
title_fullStr The relation between the perception of organizational support and communication skills of sports service business employees
title_full_unstemmed The relation between the perception of organizational support and communication skills of sports service business employees
title_short The relation between the perception of organizational support and communication skills of sports service business employees
title_sort relation between the perception of organizational support and communication skills of sports service business employees
topic Sports
Service business
Communication skills
Deportes
Negocio de servicios
Habilidades de comunicación
Esportes
Serviços
Habilidades de comunicação
url https://periodicos.fclar.unesp.br/rpge/article/view/15495
http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/66230