Biblioteca Digital de VanguardiaQuality and competitiveness of educational services in the view of students: problems and perspectives
Nowadays, various transformations are taking place in higher education in Russia, which is primarily determined by the fact that the issue of ensuring the quality of educational services, increasing the requirements for the level of university graduates - future specialists and the introduction of n...
| Autores principales: | , , , , , , |
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| Formato: | info:eu-repo/semantics/article |
| Lenguaje: | Inglés Portugués |
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Universidade Estadual Paulista, Faculdade de Ciências e Letras de Araraquara
2021
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| Acceso en línea: | https://periodicos.fclar.unesp.br/rpge/article/view/15278 http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/66199 |
| _version_ | 1782340089190285312 |
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| author | Piralova, Olga F. Uimanova, Natalya A. Olinder, Marina V. Shumeiko, Aleksandr А. Kulesh, Elena V. Korobanova, Zhanna V. Lisitsyna, Tatiana B. |
| author_facet | Piralova, Olga F. Uimanova, Natalya A. Olinder, Marina V. Shumeiko, Aleksandr А. Kulesh, Elena V. Korobanova, Zhanna V. Lisitsyna, Tatiana B. |
| author_sort | Piralova, Olga F. |
| collection | Repositorio |
| description | Nowadays, various transformations are taking place in higher education in Russia, which is primarily determined by the fact that the issue of ensuring the quality of educational services, increasing the requirements for the level of university graduates - future specialists and the introduction of new teaching methods is quite acute. The research aims to study the peculiarities of students' perception of the quality of education. As a research method, we used a questionnaire survey to quickly and effectively investigate students' idea of the quality of educational services provided to them. The article examines students' attitude to the education they receive and reveals the students' representation of the demand for the education they receive in the labor market. The study's novelty and originality lie in the fact that students' ideas about the quality of educational services are considered. It is revealed that the knowledge that graduates receive is evaluated as high quality, and several shortcomings identified by students in professional training (insufficient knowledge of practical skills, foreign languages) are revealed. It is shown that according to graduates, the level of training of specialists mainly meets the requirements of the labor market. The practical significance of the data obtained in this work lies in their use in social psychology, age psychology, marketing, and further theoretical development of this issue. |
| format | info:eu-repo/semantics/article |
| id | clacso-CLACSO66199 |
| institution | CLACSO, Repositorio Digital |
| language | Inglés Portugués |
| publishDate | 2021 |
| publisher | Universidade Estadual Paulista, Faculdade de Ciências e Letras de Araraquara |
| record_format | greenstone |
| spelling | clacso-CLACSO661992022-03-18T19:31:03Z Quality and competitiveness of educational services in the view of students: problems and perspectives Calidad y competitividad de los servicios educativos en la vista del estudiante: problemas y perspectivas Qualidade e competitividade dos serviços educacionais na visão dos alunos: problemas e perspectivas Piralova, Olga F. Uimanova, Natalya A. Olinder, Marina V. Shumeiko, Aleksandr А. Kulesh, Elena V. Korobanova, Zhanna V. Lisitsyna, Tatiana B. Student youth Quality of educational services Satisfaction with educational services Jóvenes estudiantes Calidad de los servicios educativos Satisfacción con los servicios educativos Juventude estudantil Qualidade dos serviços educacionais Satisfação com os serviços educacionais Nowadays, various transformations are taking place in higher education in Russia, which is primarily determined by the fact that the issue of ensuring the quality of educational services, increasing the requirements for the level of university graduates - future specialists and the introduction of new teaching methods is quite acute. The research aims to study the peculiarities of students' perception of the quality of education. As a research method, we used a questionnaire survey to quickly and effectively investigate students' idea of the quality of educational services provided to them. The article examines students' attitude to the education they receive and reveals the students' representation of the demand for the education they receive in the labor market. The study's novelty and originality lie in the fact that students' ideas about the quality of educational services are considered. It is revealed that the knowledge that graduates receive is evaluated as high quality, and several shortcomings identified by students in professional training (insufficient knowledge of practical skills, foreign languages) are revealed. It is shown that according to graduates, the level of training of specialists mainly meets the requirements of the labor market. The practical significance of the data obtained in this work lies in their use in social psychology, age psychology, marketing, and further theoretical development of this issue. Hoy en día, se están produciendo varias transformaciones en la educación superior en Rusia, que está determinada principalmente por el hecho de que la cuestión de garantizar la calidad de los servicios educativos, aumentar los requisitos para el nivel de los graduados universitarios: futuros especialistas y la introducción de nuevos métodos de enseñanza. es bastante agudo. La investigación tiene como objetivo estudiar las peculiaridades de la percepción de los estudiantes sobre la calidad de la educación. Como método de investigación, utilizamos una encuesta de cuestionario para investigar de manera rápida y efectiva la idea de los estudiantes sobre la calidad de los servicios educativos que se les brindan. El artículo examina la actitud de los estudiantes hacia la educación que reciben y revela la representación de los estudiantes de la demanda de la educación que reciben en el mercado laboral. La novedad y originalidad del estudio radica en que se consideran las ideas de los estudiantes sobre la calidad de los servicios educativos. Se revela que los conocimientos que reciben los egresados se evalúan como de alta calidad, y se revelan varias deficiencias identificadas por los estudiantes en la formación profesional (conocimiento insuficiente de habilidades prácticas, idiomas extranjeros). Se demuestra que según los egresados, el nivel de formación de los especialistas responde principalmente a los requerimientos del mercado laboral. La importancia práctica de los datos obtenidos en este trabajo radica en su uso en psicología social, psicología de la edad, marketing y posterior desarrollo teórico de este tema. Hoje em dia, várias transformações estão ocorrendo no ensino superior na Rússia, o que é determinado principalmente pelo fato de que a questão de garantir a qualidade dos serviços educacionais, aumentando os requisitos para o nível de graduados universitários - futuros especialistas e a introdução de novos métodos de ensino é bastante agudo. A pesquisa tem como objetivo estudar as peculiaridades da percepção dos alunos sobre a qualidade do ensino. Como método de pesquisa, usamos uma pesquisa por questionário para investigar de forma rápida e eficaz a ideia dos alunos sobre a qualidade dos serviços educacionais fornecidos a eles. O artigo examina a atitude dos alunos em relação à educação que recebem e revela a representação dos alunos sobre a demanda pela educação que recebem no mercado de trabalho. A novidade e originalidade do estudo residem no fato de que as ideias dos alunos sobre a qualidade dos serviços educacionais são consideradas. Revela-se que o conhecimento que os licenciados recebem é avaliado como de alta qualidade, sendo reveladas várias lacunas identificadas pelos alunos na formação profissional (conhecimento insuficiente de competências práticas, línguas estrangeiras). Mostra-se que, segundo os egressos, o nível de formação dos especialistas atende principalmente às exigências do mercado de trabalho. O significado prático dos dados obtidos neste trabalho reside em seu uso em psicologia social, psicologia da idade, marketing e no desenvolvimento teórico posterior desta questão. 2021-05-01 2022-03-18T19:31:03Z 2022-03-18T19:31:03Z info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion https://periodicos.fclar.unesp.br/rpge/article/view/15278 10.22633/rpge.v25iesp.2.15278 http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/66199 eng por https://periodicos.fclar.unesp.br/rpge/article/view/15278/11168 https://periodicos.fclar.unesp.br/rpge/article/view/15278/11169 https://periodicos.fclar.unesp.br/rpge/article/view/15278/11170 Copyright (c) 2021 Revista on line de Política e Gestão Educacional https://creativecommons.org/licenses/by-nc-sa/4.0 application/pdf application/pdf text/html Universidade Estadual Paulista, Faculdade de Ciências e Letras de Araraquara Revista on line de Política e Gestão Educacional; v. 25, n. esp.2, maio (2021) - A pesquisa em Educação na Federação Russa; 939-950 1519-9029 10.22633/rpge.v25iesp.2 |
| spellingShingle | Student youth Quality of educational services Satisfaction with educational services Jóvenes estudiantes Calidad de los servicios educativos Satisfacción con los servicios educativos Juventude estudantil Qualidade dos serviços educacionais Satisfação com os serviços educacionais Piralova, Olga F. Uimanova, Natalya A. Olinder, Marina V. Shumeiko, Aleksandr А. Kulesh, Elena V. Korobanova, Zhanna V. Lisitsyna, Tatiana B. Quality and competitiveness of educational services in the view of students: problems and perspectives |
| title | Quality and competitiveness of educational services in the view of students: problems and perspectives |
| title_full | Quality and competitiveness of educational services in the view of students: problems and perspectives |
| title_fullStr | Quality and competitiveness of educational services in the view of students: problems and perspectives |
| title_full_unstemmed | Quality and competitiveness of educational services in the view of students: problems and perspectives |
| title_short | Quality and competitiveness of educational services in the view of students: problems and perspectives |
| title_sort | quality and competitiveness of educational services in the view of students: problems and perspectives |
| topic | Student youth Quality of educational services Satisfaction with educational services Jóvenes estudiantes Calidad de los servicios educativos Satisfacción con los servicios educativos Juventude estudantil Qualidade dos serviços educacionais Satisfação com os serviços educacionais |
| url | https://periodicos.fclar.unesp.br/rpge/article/view/15278 http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/66199 |