Contribution of storytelling for the creation of emotional marketing in a company of purified water of bahía de Caráquez, Ecuador 2019

Currently, brands have realized that creating an emotional bond in their target groups opening advantages over competition and have found in the old art of storytelling the perfect ally for that purpose. Storytelling is a powerful strategy that allows you to create that emotional link between produc...

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Detalles Bibliográficos
Autores principales: Carbache Mora, César Arturo, Ureta Ureta, Sara Margarita, Nevarez Vera, Joel Antonio
Formato: info:eu-repo/semantics/article
Lenguaje:Inglés
Español
Publicado: Escuela Profesional de Ciencias de la Comunicación Social de la Universidad Nacional del Altiplano 2019
Acceso en línea:http://www.comunicacionunap.com/index.php/rev/article/view/386
http://biblioteca-repositorio.clacso.edu.ar/handle/CLACSO/54319
Descripción
Sumario:Currently, brands have realized that creating an emotional bond in their target groups opening advantages over competition and have found in the old art of storytelling the perfect ally for that purpose. Storytelling is a powerful strategy that allows you to create that emotional link between producer and consumer. The objective of this research is to analyze the contribution of storytelling to generate emotional marketing strategies in purified water companies in the city of Bahía de Caráquez. The methodology implemented was the observation and application of surveys to customers of said product. The results were that consumers by brand preference are at 26.7 percent. However, 21.7 percent have little knowledge of the advertising of the companies under study. It is proposed that companies engaged in this commercial activity lack emotional marketing strategies based on the creation of stories that expand their field of service, attraction and customer loyalty.