Biblioteca Digital de VanguardiaBusiness Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P.
The article describes the results of the ad hoc resilience exercise carried out by Acuacar in the face of Covid-19. The investigation, on the one hand, answers the central question regarding the recovery capacity of the operations suspended as a result of the health emergency. The methodological des...
| Autor principal: | |
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| Formato: | Revistas |
| Lenguaje: | Español |
| Publicado: |
EFIM Ediciones
2021
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| Acceso en línea: | http://www.revistaanfibios.org/ojs/index.php/afb/article/view/80 |
| _version_ | 1782333991485964288 |
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| author | Mendoza-Betin, Javier A. |
| author_facet | Mendoza-Betin, Javier A. |
| author_sort | Mendoza-Betin, Javier A. |
| collection | Revista |
| description | The article describes the results of the ad hoc resilience exercise carried out by Acuacar in the face of Covid-19. The investigation, on the one hand, answers the central question regarding the recovery capacity of the operations suspended as a result of the health emergency. The methodological design for this is supported by the Design Thinking technique, which enabled 112 proposals for improvement. On the other hand, the hypothesis that creativity, digital integration, teamwork and the analysis of information improve resilience was contrasted. It is therefore concluded that resilience management implies the holistic involvement of both its routines and actions and its collaborators. In summary, the thesis is corroborated that resilience management needs the comprehensive and conscious involvement of both its processes and employees, as opposed to only the implementation of anthropomorphized actions as well as creativity, collection, analysis and evaluation of information and teamwork. |
| format | Revistas |
| id | anfibios-article-80 |
| institution | Revista científica Anfibios |
| language | Español |
| publishDate | 2021 |
| publisher | EFIM Ediciones |
| record_format | ojs |
| spelling | anfibios-article-802021-12-24T09:57:44Z Business Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P. Resiliencia Empresarial: análisis empírico de aguas de Cartagena S.A. E.S.P. Mendoza-Betin, Javier A. The article describes the results of the ad hoc resilience exercise carried out by Acuacar in the face of Covid-19. The investigation, on the one hand, answers the central question regarding the recovery capacity of the operations suspended as a result of the health emergency. The methodological design for this is supported by the Design Thinking technique, which enabled 112 proposals for improvement. On the other hand, the hypothesis that creativity, digital integration, teamwork and the analysis of information improve resilience was contrasted. It is therefore concluded that resilience management implies the holistic involvement of both its routines and actions and its collaborators. In summary, the thesis is corroborated that resilience management needs the comprehensive and conscious involvement of both its processes and employees, as opposed to only the implementation of anthropomorphized actions as well as creativity, collection, analysis and evaluation of information and teamwork. El articulo describe los resultados del ejercicio ad hoc de resiliencia realizado por Acuacar de cara al Covid-19. La investigación por una parte responde la pregunta central en torno a la capacidad de recuperación de las operaciones suspendidas a raíz de la emergencia sanitaria. El diseño metodológico para esto está soportado en la técnica de Design Thinking lo que posibilitó 112 propuestas de mejora. Por otra parte, se contrastó la hipotesis de que la creatividad, la integración digital, el trabajo en equipo y el análisis de la información mejoran la resiliencia. Se concluye entonces que la gestión de resiliencia implica el involucramiento holístico tanto de sus rutinas y acciones como de sus colaboradores. En síntesis, se corrobora la tesis sobre que la gestión de resiliencia necesita el implicamiento integral y consciente tanto de sus procesos como de los empleados a diferencia de solo la implementación de acciones antropomorfizadas así como también se requiere de creatividad, recaudo, análisis y evaluación de la información y trabajo en equipo. EFIM Ediciones 2021-06-30 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares application/pdf text/html http://www.revistaanfibios.org/ojs/index.php/afb/article/view/80 10.37979/afb.2021v4n1.80 Anfibios; Vol 4 No 1 (2021): January - June 2021; 11-26 Anfibios; v. 4 n. 1 (2021): Enero - Junio 2021; 11-26 Revista científica anfibios; Vol. 4 Núm. 1 (2021): Enero - Junio 2021; 11-26 2711-0532 2665-1513 spa http://www.revistaanfibios.org/ojs/index.php/afb/article/view/80/96 http://www.revistaanfibios.org/ojs/index.php/afb/article/view/80/130 |
| spellingShingle | Mendoza-Betin, Javier A. Business Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P. |
| title | Business Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P. |
| title_full | Business Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P. |
| title_fullStr | Business Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P. |
| title_full_unstemmed | Business Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P. |
| title_short | Business Resilience: empirical analysis of aguas de Cartagena S.A. E.S.P. |
| title_sort | business resilience: empirical analysis of aguas de cartagena s.a. e.s.p. |
| url | http://www.revistaanfibios.org/ojs/index.php/afb/article/view/80 |