Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia

This article stems from an investigation into the management of happiness within the company CORPOSUCRE, in the city of Sincelejo, Sucre. Colombia, which was carried out in order to offer an environment conducive to confluence in labor inclusion and the responsibility assumed with satisfaction by th...

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Autor principal: Murillo-Montes, Zaida M.
Formato: Revistas
Lenguaje:Español
Publicado: EFIM Ediciones 2022
Acceso en línea:http://www.revistaanfibios.org/ojs/index.php/afb/article/view/111
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author Murillo-Montes, Zaida M.
author_facet Murillo-Montes, Zaida M.
author_sort Murillo-Montes, Zaida M.
collection Revista
description This article stems from an investigation into the management of happiness within the company CORPOSUCRE, in the city of Sincelejo, Sucre. Colombia, which was carried out in order to offer an environment conducive to confluence in labor inclusion and the responsibility assumed with satisfaction by the employees. In the strategy, a Welcome Manual was designed to facilitate the organization, adaptation to change, productivity, the performance of roles and inter-relationship with new workers, in research with a qualitative approach with a hermeneutic cut. Document review was used as a technique for collecting information, and the agenda was used as an instrument. During the investigation, in the institutional planning CORPOSUCRE, strengths were detected in the inclusion of objectives and goals in the short and long term, teamwork, personal and collective responsibility, discipline of trust that contributes to well-being, good customer service and the application of some communication mechanisms of individual and collective management, among the weaknesses is the absence of a physical instrument available to employees to clear up doubts in situations of uncertainty.
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spelling anfibios-article-1112022-12-24T18:33:53Z Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia Manual de Bienvenida: Estrategia para Promover la Gestión de la Felicidad en la Empresa CORPOSUCRE de Sincelejo – Sucre. Colombia Murillo-Montes, Zaida M. This article stems from an investigation into the management of happiness within the company CORPOSUCRE, in the city of Sincelejo, Sucre. Colombia, which was carried out in order to offer an environment conducive to confluence in labor inclusion and the responsibility assumed with satisfaction by the employees. In the strategy, a Welcome Manual was designed to facilitate the organization, adaptation to change, productivity, the performance of roles and inter-relationship with new workers, in research with a qualitative approach with a hermeneutic cut. Document review was used as a technique for collecting information, and the agenda was used as an instrument. During the investigation, in the institutional planning CORPOSUCRE, strengths were detected in the inclusion of objectives and goals in the short and long term, teamwork, personal and collective responsibility, discipline of trust that contributes to well-being, good customer service and the application of some communication mechanisms of individual and collective management, among the weaknesses is the absence of a physical instrument available to employees to clear up doubts in situations of uncertainty. El presente artículo surge de la indagación titulada, la gestión de la felicidad al interior de la empresa CORPOSUCRE, realizada en la ciudad de Sincelejo, Sucre. Colombia, con el objetivo de ofrecer un ambiente propicio para la inclusión laboral y promover en los empleados el gusto por la responsabilidad en las funciones asumidas. En la estrategia se diseñó un Manual de Bienvenida, para facilitar la organización, adaptación al cambio, productividad, el desempeño de roles e interacción con los nuevos trabajadores. La investigación se orientó en el enfoque cualitativo, con método de interpretación hermenéutico. Se utilizó en la recolección de información la técnica de la revisión documental y como instrumento la agenda. En la planeación institucional de CORPOSUCRE, se identificaron fortalezas en la inclusión de objetivos y metas a corto y largo plazo, el trabajo en equipo, la responsabilidad personal y colectiva, disciplina de confianza que contribuye al bienestar, buena atención al cliente y la aplicación de algunos mecanismos de comunicación de manejo individual y colectivo, entre las debilidades se nota la ausencia de un instrumento físico al alcance de los empleados para despejar dudas en situación de incertidumbre. EFIM Ediciones 2022-12-23 info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Artículo revisado por pares application/pdf text/html http://www.revistaanfibios.org/ojs/index.php/afb/article/view/111 10.37979/afb.2022v5n2.111 Anfibios; Vol 5 No 2 (2022): July - December 2022; 38-44 Anfibios; v. 5 n. 2 (2022): Julio - Diciembre 2022; 38-44 Revista científica anfibios; Vol. 5 Núm. 2 (2022): Julio - Diciembre 2022; 38-44 2711-0532 2665-1513 spa http://www.revistaanfibios.org/ojs/index.php/afb/article/view/111/147 http://www.revistaanfibios.org/ojs/index.php/afb/article/view/111/155
spellingShingle Murillo-Montes, Zaida M.
Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia
title Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia
title_full Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia
title_fullStr Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia
title_full_unstemmed Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia
title_short Welcome Manual: Strategy to Promote Happiness Management in the CORPOSUCRE Company of Sincelejo – Sucre. Colombia
title_sort welcome manual: strategy to promote happiness management in the corposucre company of sincelejo – sucre. colombia
url http://www.revistaanfibios.org/ojs/index.php/afb/article/view/111