Processes management: practical exercise of Empresas de Acueducto y Alcantarillado

This practical theoretical work is a preview of the implementation and deployment of management by and processes in Empresas de Acueducto y Alcantarillado. It intends to explain what has been achieved in terms of the adoption of a process model and method, as well as the process design following ISO...

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Detalles Bibliográficos
Autor principal: Mendoza-Betin, Javier A.
Formato: Revistas
Lenguaje:Español
Publicado: EFIM Ediciones 2022
Acceso en línea:http://www.revistaanfibios.org/ojs/index.php/afb/article/view/110
Descripción
Sumario:This practical theoretical work is a preview of the implementation and deployment of management by and processes in Empresas de Acueducto y Alcantarillado. It intends to explain what has been achieved in terms of the adoption of a process model and method, as well as the process design following ISO 9001 guidelines, under the technical support of an international operating contractor, it also exposes a theoretical review of the constructs. Finally, it is concluded that analyzing business experience is a priority, novel and pertinent.